officebroker.com Business Centre of the Month: September 2011
Prama House business centre, Oxford.
Operated by Clarendon Business Centres, which manage 11 business centres around Oxford and the South East, Prama House is a popular serviced office property and the company’s flagship location.
The business centre joined the officebroker.com portfolio back in 2006 and offers a professional work environment in the Summertown district of Oxford, just north of the city centre. The space is contemporary and stylish, supported by an efficient in-house team who are “fantastic”, according to officebroker.com Account Manager Daniel Mcleod.
“I love working with Clarendon – all the girls across the centres are fantastic and I have a great relationship with them, especially Leah and Ammisha who are so helpful,” he said.
The centre has built an excellent reputation and is rarely less than fully occupied, which Dan says is a “huge testament” to the Oxford team and “just goes to show the professionalism and quality” of the centre.
“Area Manager Natasha (who cracks the whip) is proactive and an absolute joy to deal with – she is also very approachable which has enabled us to build a fun yet professional relationship,” he said. “Even on Natasha’s days off I can still contact her by mobile which enables me to provide a more professional service to my clients.
“A massive thumbs up. Keep pushing the boundaries guys!”
Natasha Turner, Area Manager.
Chris Meredith, Head of UK Sales at officebroker.com and award judge, echoed Dan’s sentiments and said that he singled out Clarendon for their proactive approach and prompt feedback, as well as the huge steps they have taken to building a strong relationship with the officebroker.com team.
“Led by Natasha, the Clarendon team have worked incredibly hard over the past few months to build a solid relationship and improve the way we do business together,” said Chris.
“They have taken the time to get to know their Account Managers and they now share a great working relationship, helping us to do more deals together over the past year and to close those deals quicker. This is a fantastic achievement and they thoroughly deserve this award. Well done guys – keep it up!”
A number of clients have recommended Prama House via officebroker.com’s online review and feedback system, expressing their satisfaction of both their office space and the high level of service they receive from the on-site management team.
Among those who have praised the business centre is Simon Fisher, who runs property company Simon Fisher Residential Letting & Property Management. Come December he will have been in Prama House for five years, and is as content today as he was when he first moved in.
“The set-up is still as impressive as the day that I walked in, and I am permanently reminded of this by the comments of the vast majority of visitors who come to my office,” he said. “Candy and her team continue to excel and over-deliver on my expectations!”
One of the offices inside Prama House.
Commenting on winning officebroker.com’s Business Centre of the Month Award in September 2011, Area Manager Natasha believes that the “exceptional customer care” offered by the team have set them apart.
“When people ask me why they should choose Clarendon I have no hesitation saying that we will do everything possible to ensure that we not only meet but exceed client expectations,” she said. “We have clients that have been with us for over 10 years and this clearly supports our claims.
“As Clarendon continues to grow at the speed it is we ensure that all new team members understand the ethos of our company and I am delighted that this enables us to continue to grow the company, and still be certain that we do not lose the values that have led to our success.
“We are so pleased to have won Business Centre of the Month and know that working with officebroker.com has enabled us to be introduced to so many of our fantastic clients.”
Find out more about Prama House business centre online at officebroker.com, or contact 0800 111 6 444.
Further details about officebroker.com’s Business Centre of the Month award are available here.