OFFICE SPACE PROVIDERS

We have run a Serviced Office and Business Centre in the heart of Kensington in West London for over twenty years now. During this time we have used a variety of methods to attract new leads and implemented different marketing strategies. Since my time as Manager, I would like to say that Rachel Lapins of Officebroker.com is the best Agent I have had the pleasure of dealing with. Her helpful and yet firm attitude to her leads, as well as her personal interaction with them, has secured us several high calibre clients from various backgrounds. She knows exactly how to separate the time wasters from the sincere potential clients and is then there every step of the way even after Contracts are exchanged. Her professionalism is an asset to her Organisation and I wish her all the very best for the future...

- Luke Trusselle, Manager, Vicarage Management

Just to thank you for all your contacts this year which have resulted in good publicity, many viewings and let offices! I look forward to hearing from you again!

- Janie Bell, , Tower Corporation

We have used officebroker.com for a number of years to fill our varying letting requirements and they keep us regularly updated with numerous opportunities. They have come up trumps every time and their costs are most competitive

- Nigel Souter, Director, T Ward Shipping Ltd

I would like to thank you for your help in achieving this. Your service has been very useful and we will be using you again in the future.

- Tom O'Brien, Facilities Manager, Storage King

I have been most impressed with the support provided by officebroker.com. The agents I have dealt with have been very proactive in securing viewings and have followed up strongly keeping in contact with me and the client throughout the decision making process. By providing feedback to each other we have kept on top of requirements resulting in several successful lettings in the last few months

- Fiona Lawrence, Regional Manager, Start Lochside

Initially I contacted two estate agencies – one with solely local offices the other a national company with at least two offices in our area. Although both came out and measured up this was the last I ever saw of either one of them. It was at this point I realised I needed to deal with someone who had their “finger on the pulse”. Enter officebroker.com !! I cannot sing your praises too highly.

The best observation came from a solicitor last week who said that when one engages the services of an estate agent it is the only time in one’s life that one pays for person to work against you !!

Many thanks for the very best of service you have extended me.

- Paul Webb, Owner, PPJ & HP Webb

Just a quick note to say that I feel Oxygen8 and officebroker.com have been working well together to try to place people in our Business Centres. I feel that officebroker.com have worked hard to understand what offices we have available and the benefits of each of our centres. This has paid off when trying to arrange viewings and then going on to place clients. When we get a lead in I always know that you will be on the case and I know that viewings will always be followed up with the clients. Thank you for all your hard work.

- Charlotte Kay, Business Development Manager, Oxygen8 Business Centre

You have supplied me with a good selection of leads and I have been able to choose the best deal for my purposes. You have always been courteous and polite and have made what could have been a very long winded experience smooth and successful.

- Seb Pampanini, Managing Director, Devonshire Square

I have worked closely with officebroker.com for a number of years and built a strong and successful relationship. The success between Shelley Morgan, an Account Manager at officebroker.com and Orega Group, comes from determination, tenacity and sheer hard work, together with the personality and desire to offer clients a great service and the talent to marry the clients requirements to the services offered by Orega Group. Shelley and the officebroker.com sales team are extremely knowledgeable of the industry and the market, which in turn inspires confidence in their clients. They are very adaptable, which allows them to work well with all levels of businesses from start up’s to corporate clients

- Andy Garrod, Regional Sales Manager, Orega Group

Just a quick not to say thank you for the number of enquiries and also the level of service that we receive from officebroker.com on a regular basis. Our contact at officebroker.com, Fiona Spruce, Account Manager, provides help and constant communication. She’s very good at getting the viewings in to see us here in Birmingham, but just as importantly, she provides a valuable source of feedback from the client. Keep up the good work and please keep the enquiries coming through!!

- Steve Brewin, Business Development Manager, MWB Business Exchange

I have worked with Craig Ryan, Account Manager from officebroker.com since August 2007. Over this time I have found him to be a tremendous asset and am relieved when I receive a new opportunity for either of my Cambridge or Milton Keynes business centre's and Craig is the introducing broker. Craig and I discuss each client's requirement in great depth to ensure that the space I present accurately compliments their needs. Although the role that officebroker.com plays is totally impartial I feel that the relationship that Craig has established with MWB Business Exchange and indeed each of the providers ensures that the client gets the best possible level of service and the market is represented in a fair and accurate manner. Craig and I talk at least twice per day and establish who is going to make contact with which prospect, as a provider, the regular feedback and updates on each active opportunity means that we are not bombarding the client with duplicate calls, this also ensures that the information I have is as accurate as possible.

- Amelia Woolley, Business Development Manager, MWB Business Exchange Centres Ltd

As usual the officebroker.com Team was streets ahead of the competition with enquiries, deals, etc…

- Matthew Fielden, Business Development Manager, MWB Business Exchange

Chris Mapp, Account Manager at officebroker.com is one of many brokers in a very large market, and one of his great strengths is his ability to communicate effectively at all times, which sets him apart from the rest. He’s always prompt at supplying feedback following client viewings, and is always willing to go the extra mile to make sure that his clients, on both sides, get what they need. I’ve been working closely with Chris for around 6 months now, and look forward to continued success with him and everyone else at officebroker.com.

- James Malton, Business Development Manager, MWB Business Exchange

Mandy Swain, Account Manager at officebroker.com is a real pleasure to deal with. She is always happy and enthusiastic and communicates her client’s needs effectively and efficiently. She works hard to provide clients with the most suitable solution, through her extensive knowledge of the market place and full understanding of the vendor’s products.

- Richard Fynn, Area Sales and Operations Manager, MLS Business Centres Ltd

I just wanted to pass on my thanks to Emma Harris at officebroker.com. Emma has been an absolute legend lately and I have been working with her very closely on a couple of deals that I don’t think would have come off were it not for her.

- Steven Foster, Area Sales Manager, MLS Business Centres Ltd

Kirsty Lees at officebroker.com helps to secure clients in MLS buildings across London. Her qualification of the client and follow up to closure stage really helps the whole process and it is great working with her! Keep up the good work Kirsty from the guys here at MLS

- Khurram Saleem, Area Sales Manager, MLS Business Centres Ltd

Daniel Baldwin at officebroker.com helps to secure clients in MLS buildings across London. His qualification of the client and follow up to closure stage really helps the whole process and it is great working with him! Keep up the good work Daniel from the guys here at MLS.

- Khurram Saleem, Area Sales Manager, MLS Business Centres Ltd

I have dealt with officebroker.com since 2006 and Rachel Lapins, Account Manager in particular, during which time she has provided me and our business with excellent support, service and assistance as well as the continuous supply of enquiries which has been the life line for our building especially during times when other agents have “dried up” with regards to their enquiries, officebroker.com and Rachel have just kept going! Rachel not only forwards enquiries to us but will help us to follow up any viewings or visits and plays a key roll in converting enquires into lettings! Her work has been a major factor in our buildings continuing success, helping it to become one of the prime Office Centers in Worcester and as such I would like to take this opportunity to thank Rachel for her hard work on our behalf and look forward to working with her to reach that 100% mark.

- Pritesh Patel, Building Manager, Maddox Flexible Office Space

I thought that officebroker.com was just an office full of telesales people, plugging office space, how wrong was I! I didn't realise that you had an in depth knowledge of the areas and price, and therefore could advise clients of which office space would suit them. Thanks again for your help

- Paul Clark, , Lowry Partnership

My name is Zenia Chopra and I am the Area Sales Manager for Kingshott Business Centres. Having worked in this industry for over 2 years and with constant liaisons with brokers, I would really like to say that I find officebroker.com staff the best there exists in the market. I usually close all my deals with officebroker.com and I really just wanted to say thank you to your exceptional staff who are always very eager to help. I would especially like to say that on a recent deal that I have closed with Kirsty Lees, she has been exceptional and has worked very hard on this deal for Europe Japan Centre and that I wouldn't have been able to close this one without her. Also, Rachael Lapins, Chris Mapp, Richard Nash and Steven Preston are outstanding and are always available to help in any way they can, so really just wanted to say a big thank you to all of you for making my job easier and helping me.

- Zenia Chopra, Area Sales Manager, Kingshott Business Centres

Kestrel Court (Gloucester) has been working with officebroker.com for 18 months, Mandy Swain, Account Manager is our local representative has been outstanding in her support and efforts in winning new business. I am always pleased to see leads arrive with all the necessary information and it doesn’t end there. Mandy is very proactive in progressing leads to a final outcome, she listens to the client’s requirements and relays this information accurately. We have been very successful in winning new clients, without Mandy’s help the job would have been much harder.

- Steve Preston, Centre Manager, Kestrel Court

A big thank you to Daniel and the rest of the team at officebroker.com for getting our new centre in Aylesbury off to a flying start. Thanks to you we have sold 2 offices in the first 3 days of opening, keep them coming!

- Max Campbell, Director, Hot Office Business Centres

Mandy Swain is a helpful, enthusiastic agent who endeavours to satisfy the objectives of both the property manager and the client. Mandy is very approachable and keeps us well informed of any developments regarding potential tenants. She has been especially involved in introducing new tenants to business Centre in Swindon and we hope to make many more deals with Mandy in the near future

- Helen Goodwin, Asset Manager, Highcross

Liz Carlton is bubbly, enthusiastic and focused on housing customers in the right offices for them, as efficiently as she can but providing very much the personal touch to all. Liz has assisted us in accommodating some sizable enquiries, but has understood that we have been able to compliment their style and service with our hands on approach to supplying and managing office premises.

- Helen Goodwin, Asset Manager, Highcross

Chris Carmody is forth coming with ideas and provides helpful information to aid us in addressing each individual’s personal and business needs. Valuable feedback following the viewings has also provided us with a broader perspective enabling us to excel in many areas

- Helen Goodwin, Asset Manager, Highcross

Karen Astbury has with the assistance of her team provided us with a great understanding of how our relationship with officebroker.com could have been improved in order to get the best results for all of us. In addition the Optimised Reports and Insight reports have help assist performance and decisions on future prospects. With Karen’s support we wish to continue building on results

- Helen Goodwin, Asset Manager, Highcross

Thank you for all the hard work recently in passing on enquiries and arranging viewings for this centre. We have let two large offices recently which have really helped maintain our occupancy levels. I hope that our relationship continues to grow and that there is more success in the future.

- Andrew Weston, Centre Manager, Basepoint Centres Ltd

I have recently had the pleasure of working closely with Charlie as she is responsible for the regions that I cover. Charlie is efficient and conscientious in her approach when sending through enquiries, and punctual in her follow up to ensure that I have the maximum opportunity to convert the potential sale. She is very enthusiastic with an amicable personality, and has an excellent telephone manner. Her dedication and commitment to the industry are clearly evident and forthcoming in her actions and approach. I am delighted that I can benefit from a genuine asset to her organization, and indeed to mine.

- James Ashton, Sales and Marketing Executive, Forsyth Business Centres

Chris Mapp, Account Manager is a highly motivated individual who is dedicated to his role within officebroker.com. His enthusiasm and amicable personality make it a pleasure to work with Chris and this must clearly contribute to his successful relationships with both the clients and the providers. He is punctual with his following up of enquiries and is always conscientious in making sure that as a provider, I have as much information as possible relating to a client. This maximises my potential to convert as many sales as possible and facilitates the lines of communication with the client in the conversion process. Chris truly is an asset to officebroker.com and from the perspective of someone experienced in working with industry personnel; he is amongst the elite of individuals performing his role.

- James Ashton, Sales and Marketing Executive, Forsyth Business Centres

I would like to add that I think Ross Williams, Account Manager at officebroker.com is great. He is easy to talk to and is really enthusiastic. Nothing is to much bother and if I am busy and cannot arrange a viewing with him when he calls; I know that I can rely on him to arrange a viewing.

- Ruellyn Lyes, Chester Centre Manager, Evans Easy Space

Thank you very much for all your help over the last 6 months! You have played an invaluable role in the success of placing clients at our centers. I look forward to working closely with you in the future! Once again, thanks for all your help!

- Rajive Sachdev, , Dephna Group

When our talking newspaper for the blind purchased the Crowhill Business Centre four years ago our charity was full of trepidation when it came to filling the building. Thanks to Cassie Radley, Account Manager and her team at officebroker.com that trepidation has now turned to a smile whenever we receive an emailed notification. The team has really worked on our behalf to ensure that any profits we can generate from the rental of our offices can help visually impaired people access print in audio.

- Alastair McPhee, Managing Editor, Cue and Review – "Print Speaking to the Blind"

I have been working with officebroker.com for over 3 years and have always found the team first class. Each agent makes it their job to know their area which has meant that clients are looking at the right office option for their business, rather than just any option available. They are always proactive in arranging viewings for prospective tenants with us, and keep us updated with feedback following the tours. Our strong relationship has helped ensure we continue to secure the right deals for our clients.

- Kelli Williams , National Account Manager, Citibase

When I first spoke to Rachel Lapins, Account Manager at officebroker.com, I was so impressed by her ability to learn what our business was about, learning the fine points and understanding people, the markets, and services provided. She speaks in everyday language, which helps with the direct communication with us and the client and she gets results. Rachel takes time to explain what the customer requirements are, and what we have to suit the customer’s needs, and she bonds very well between all parties. She is a pleasure to speak to and helps our business to move forward

- Nick Moore, Centre Manager, Bizspace Limited

Our occupancy has now reached 78% with another 10% 'under offer'. Of all the tenants, 40% have been introduced by the officebroker.com team and our relationship with them has been fundamental in the success of this centre.

- Geraint Evans, Sales Director, Avanta Management Services

officebroker.com are by far the most active of the brokers with whom we deal and we really appreciate all the input we are getting from you.

- Heather Pollard, Centre Manager, Atlantic Business Centres

Chris Carmody, Account Manager at officebroker.com has been my contact point for the past 12 months or so and in that time has provided me with more leads than any other broker. He is very proactive in arranging viewings and responds quickly to any questions raised. It is a pleasure dealing with him.

- Tracey Thomson, Centre Manager, Atlantic Business Centres

We have a good working relationship with Rachel Lapins, Account Manager at officebroker.com. Rachel is both proactive and enthusiastic without being pushy. Having Rachel working alongside us is like having an extra team member. The conversion rate from officebroker.com leads is always steady

- Sharron Domanska, Operations Director, Arena Business Centres Ltd